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ALL MODELS OF DREAM BOXES WE HAVE SOLD WHEN WE WERE ORIGINAL DREAM MULTI MEDIA DEALERS HAVE BEEN NOW OBSOLETED BY DMM GMBH. THEY NO LONGER SUPPORT DM500 / DM600 / DM7020 SET TOP BOXES.

TIME TO CONSIDER UPGRADING TO AN OPENBOX S10 OR S12 HD PVR.

How to make sure your internet is working on your DM box
This uses the PLi JADE2 Image provided to all users. (if you do not have PLi Jade then get a free upgrade from us)



Ok so here is the scenario ..
 
I have great internet it works all the time on my PC or note book - but does not work on my dream box, why is that? I can see some free channels but not others?

How do I know if my dream box is working on the internet?  
 

The first thing to do is make sure your set top box is set up correctly. To do this we go to the network or communications settings and set it up.
 

press your menu button and you should see something like this

 
select the setup option and press your OK button or a short cut is to press the blue button on the remote control.

If your PC is working on the Internet it does not follow your set top box is working on the internet


now with your remote highlight the system settings option and press the OK button.
Click on the images to see a bigger view

ALL MODELS OF DREAM BOXES WE HAVE SOLD WHEN WE WERE ORIGINAL DREAM MULTI MEDIA DEALERS HAVE BEEN NOW OBSOLETED BY DMM GMBH. THEY NO LONGER SUPPORT DM500 / DM600 / DM7020 SET TOP BOXES.

TIME TO CONSIDER UPGRADING TO AN OPENBOX S10 OR S12 HD PVR.



With your remote control, highlight the Network option and press the OK button. (use your arrow keys to move the curser across the TV screen)

IF THESE SCREENS DO NOT LOOK LIKE THE SCREENS ON YOUR DM BOX - THEN IT MEANS YOU NEED AN UPGRADE - IT IS FREE


  Click on the image to see a bigger view
Once you have selected networks you should see a menu like or similar to this one;

Note 1: make sure the network enable option is always on or on older images set to LAN (if in doubt of your LAN details you can use the power point presentation on the link below to help you more) If you are lost just take a note of the details here and select the DHCP option and then press the green button to save.  When you select this screen again you should note all the data has changed to the correct details of your LAN.
Note 2: make sure the Domain Name Sever(DNS) and gateway are always the same number - regardless of what you think the DNS number should be. (Why well if your ISP changes the DNS address then your DMxxxx is always locked to that address, however if you make your DNS the gateway it will always be updated every time your ADSL/ Dialup connects to your ISP)
Note 2a: With all the ISP DNS issues,  it may pay to user the international open name server address of 208.67.222.222 or 8.8.8.8 in the short term
 
How to set this up with your lan/network, find your network details on a MS Windows XP box press the F1 key in windows and read the how to set up your LAN in Windows

How do I know if my dream box is working on the internet?
You can always check it out in real time at time you want to - your box has the tools built into it.

  
 
this is the older menu
Now you have your local area network set up in your DMxxxx you have a few other tools to help check you have access to the internet. These are all under your YELLOW button menu.
 
With your remote control press the YELLOW button

 

PS: If you have not upgraded to PLi Jade then send us your box via EMS and we will do it for you for free (but please put THB200 in the box for the return EMS to you - our EMS address is here /company.htm )

If your PC is working on the Internet it does not follow your set top box is working on the internet

ALL MODELS OF DREAM BOXES WE HAVE SOLD WHEN WE WERE ORIGINAL DREAM MULTI MEDIA DEALERS HAVE BEEN NOW OBSOLETED BY DMM GMBH. THEY NO LONGER SUPPORT DM500 / DM600 / DM7020 SET TOP BOXES.

TIME TO CONSIDER UPGRADING TO AN OPENBOX S10 OR S12 HD PVR.


Now select the first option that is already highlighted on the menu screen, and press your OK button

If your modem router is working it does not follow your set top box is working on the internet as well

  
Now on this screen that comes up, you will be able to connect right here to www.jsat.tv and see that your internet is really working. To do this simply press your OK button over the highlighted option and make sure you read what it says at the bottom of this screen being;



NOTE: if this screen just remains blank then check your internet connection
as it is not working ~ IF IT IS WORKING YOU WILL SEE THE SCREEN BELOW
Click on the image to see a bigger view

 You will only see this is screen below if your LAN/WAN is working

If your internet is working you will connect to www.jsat.tv and download this screen in real time;

Where it says;

************************************
* Congratulations your internet is *
* working as you just downloaded   *
* this file you are reading to     *
*     your set top box!            *
************************************
 
I am located in Bangkok on the
www.jsat.tv web site, so to be
reading this file your internet
connection MUST be currently working.
 
       ~~ WELL DONE ~~
 
BUT .. (read this BUT)
 
This does not mean to say it will
always be like this!  
 
If you can not read me in the future
it means;
 
[1] Your LAN connection from this box
    to your main internet router could
    be down
[2] Your ADSL is down
[3] Your ISP is having problems connecting
    to us here in Bangkok
[4] Your DNS (domain name server) is
    having problems. This is the most
    common problem we find. This means
    (a) your DNS can not resolve this
    address to
www.jsat.tv or (b) there
    is a problem with your ISP resolving
    this address at
www.jsat.tv or (c)
    both the above. This can cause your
    system to appear to stop working
    when your web browser might be working.
    So we always use a backup DNS in our
    routers of 208.67.222.222 which works
    when the Thai DNS's do not.
[5] Something else on your network has the
    same IP address as this set top box!
[6] You added another set top box to your
    network - a clone maybe?

***************************************
* NO we do not do card sharing period *  
* This file is from the web site at   *
*      
www.jsat.tv so go figure       *
* and this is not card sharing it is  *
*  making full use of your DreamBox   *
**************************************

ALL MODELS OF DREAM BOXES WE HAVE SOLD WHEN WE WERE ORIGINAL DREAM MULTI MEDIA DEALERS HAVE BEEN NOW OBSOLETED BY DMM GMBH. THEY NO LONGER SUPPORT DM500 / DM600 / DM7020 SET TOP BOXES.

TIME TO CONSIDER UPGRADING TO AN OPENBOX S10 OR S12 HD PVR.


How do I get my dream box is working on my PC with my web browser?
The first thing you need to do is find the IP address of the DM box. Same as mentioned above

press your menu button and you should see something like this

 
select the setup option and press your OK button or a short cut is to just press the blue button on the remote control.

If your PC is working on the Internet it does not follow your set top box is working on the internet


now with your remote highlight the system settings option and press the OK button.
Click on the image to see a bigger view

ALL MODELS OF DREAM BOXES WE HAVE SOLD WHEN WE WERE ORIGINAL DREAM MULTI MEDIA DEALERS HAVE BEEN NOW OBSOLETED BY DMM GMBH. THEY NO LONGER SUPPORT DM500 / DM600 / DM7020 SET TOP BOXES.

TIME TO CONSIDER UPGRADING TO AN OPENBOX S10 OR S12 HD PVR.



With your remote control, highlight the Network option and press the OK button. (use your arrow keys to move the curser across the TV screen)

If your modem router is working it does not follow your set top box is working on the internet as well


 
Once you have selected networks you should see a menu like or similar to this one; The IP address of your DM box is shown on the IP line, now simply add that to Internet Explorer, Firefox or Safari like this example
        http://192.168.1.22 (as shown in the screen on the left)

Please note: Your DM box is a real small computer so it works the same way. The IP address shown in this example is most likely not the same as your one shows.

 


 


 Can you open your web browser (IE Exporer / Firefox) to the IP of your set top box using the details shown above.
 http://192.168.1.2
2 or the same IP address you have in the network set up screen shown above?

 

 1.  You will find all the things you can do with the web interface by clicking here
 2.  To stream your DM box to your PC to watch TV on the PC click here
 3. How to use the built in movieplayer - play PC based movies on the TV
 4. The wiki-pedia link for full support is here


ALL MODELS OF DREAM BOXES WE HAVE SOLD WHEN WE WERE ORIGINAL DREAM MULTI MEDIA DEALERS HAVE BEEN NOW OBSOLETED BY DMM GMBH. THEY NO LONGER SUPPORT DM500 / DM600 / DM7020 SET TOP BOXES.

TIME TO CONSIDER UPGRADING TO AN OPENBOX S10 OR S12 HD PVR.

Local Troubleshooting:
If you can not do this then it means there is no LOCAL AREA NETWORK or LAN connection from your PC to your set top box. If the LAN connection is not working then your Internet or WAN (WIDE AREA NETWORK) connection will not work on the DM box either.

So check
1. Your LAN cables are plugged into the DM box 100%
2. You LAN cable is plugged into the HUB/Router or Wifi access point and the light for the LAN cable is showing
3. Check you modem router is connected to the internet (only you will know what lights are or are not shown when it is connected) - if in doubt, power OFF and power ON your modem router
 

Ping your set top box from your computer to make sure there is a working LAN connection from your PC to the DM set top box.

Please do this (on Windows XP, Vista, Windows 7) ;

1. Press the Windows button and then the letter R on your keyboard
2. Type in the command CMD and press enter
3. And now type ping <IPOFYOURDMBOX> and then press the [enter] key
   Your will find the IP address of your DM box in the network set up screen as shown above
   Here is an example of it working

 
If you can not do this PING then it means there is no LOCAL AREA NETWORK or LAN connection from your PC to your set top box. If the LAN connection is not working then your Internet or WAN (WIDE AREA NETWORK) connection will not work either. So check out the two options above  and make sure you see the lights on your modem router or HUB to ensure your LAN cable is really plugged into it. Also turn the power off and on on your ADSL modem router.
 

ALL MODELS OF DREAM BOXES WE HAVE SOLD WHEN WE WERE ORIGINAL DREAM MULTI MEDIA DEALERS HAVE BEEN NOW OBSOLETED BY DMM GMBH. THEY NO LONGER SUPPORT DM500 / DM600 / DM7020 SET TOP BOXES.

TIME TO CONSIDER UPGRADING TO AN OPENBOX S10 OR S12 HD PVR.

general disclaimer: JSAT.tv does not provide any form of card sharing /cracking or other services - period. So for gods sake stop guessing and do not confuse what services via the internet these boxes will do by simply guessing what they will do.

You will find more help on the message board at http://thaisatellite.tv





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